The internet has changed the way people in the UK book holidays as the internet has made it easier and more convenient for travellers to arrange their holiday. However, travel agents still remain a popular service for booking a holiday.
While going holiday is a lot of fun, comparing different deals and making all the arrangements can be a tedious and sometimes difficult process. However, travel agents simplify this process by organising the holiday for them after a personal consultation.
The advantages of using a travel agent
Perhaps the most common motive for using a travel agent to arrange your holiday is that they do all the hard work so you don’t have to. While holidays are a lot of fun, planning them can be rather difficult. Therefore using a travel agent can save you time and a lot of stress.
One of the great things about using a travel agent is that they can offer you advice and answer any questions that you may have. Advice varies from the identifying the best spots for a quiet break to the location of great restaurants in your chosen destination.
If you are planning a complicated trip, you may find it advantageous to use a travel agent. They have an in-depth knowledge of the travel industry and can help find solutions if your holiday planning hits a brick wall.
As travel agents have special relationships with cruise lines, airplanes and more, they can often secure you a special deal or an upgrade.
In summary, the main advantages of using a travel agent are:
- Less work for you
- The can provided you with advice
- Good for complicated trips
- Can get you special discounts
Things to remember
While using a travel agent does have a number of bonuses, there are a few things that you will need to take into consideration. To begin with, sometimes travel agencies work out more expensive than organising the holiday yourself. Another issue is that they usually give you a package deal, which means that there is very little room for personalisation, especially when it comes to flight times. Travel agents receive commission from hotels which means that the recommendations of some travel agents may be biased as they may recommend hotels that pay them the best commission.
In summary, some potential pitfalls of using a travel agency include:
- May work out more expensive
- They tend to push package holidays
- Advice could be bias
Your Rights If A Travel Agent Gives You Misleading Advice
When booking a holiday with a travel agent, you put your full trust into a third-party to organise your holiday for you. While this is certainly a huge weight off your mind, if something goes wrong you may not know what to do.
In its simplest form, misleading advice is lying or distorting the truth. For example, if you are tell your travel agent you are looking for a party holiday with plenty of nightlife and are encouraged to book a holiday which turns out to be a secluded villa in a sleepy provincial village, you can make a claim for a cancelation of the holiday and a full refund. If you don’t realise that you have misled until you arrive at your destination, you can still make a complaint.