The Growing Trend of the Virtual Office
The Benefits of a Virtual Office
21st century communications take place across vast distances. Information needs to be shared efficiently and securely between multiple parties at light-speed. Virtual offices, VoIP technology and cloud computing all provide such abilities to be seamlessly integrated into a modern business. The use of broadband communications has now allowed phone and internet systems to be combined into one service; thus massive amounts of voice and graphical data can be stored and transmitted with ease. Additionally, there is little need to rent office rooms should an enterprise need to upgrade its platform. Let us have a look at some of the numerous benefits that virtual offices provide.
The most obvious advantage is a vast increase in communication speeds. This allows for multiple parties to engage with one another via conference calling with no lag time and few service interruptions. This is markedly different than traditional, land-based systems.
Another windfall is the fact that gigabytes of data can be stored in a virtual environment. This offsite storage is superior than traditional in-house systems, as the chances of corruption or loss are drastically reduced. Additionally, cloud platforms provide centralized access to this information with ease by authorized personnel. This allows for more operational transparency.
Scalability is also a considerable benefit. Systems can be upgraded or downgraded as needed with a simple software download. As opposed to requiring a technician to physically install a platform, such tasks can be accomplished with little to no interruption in service. This modular capacity will also allow the streamlined integration of a virtual assistant, an automated answering service, call recording and call transcription.
Finally, a major factor is the fact that operational costs are greatly reduced. No additional office space is required nor is it necessary to purchase an office lease in the virtual world. All of the aforementioned amenities come at one low bulk rate. This is a particular advantage to enterprises that may be under strict budgetary guidelines.
So, some of the primary benefits of a virtual office are:
- Superior communication speeds.
- Robust and secure offsite data storage.
- Scalability and the capability to add services as required.
- A cost-effective operating platform.
Choosing a Provider
Not all providers will offer the same levels of service. It is therefore important to have a look at a few variables that need to be examined.
Cost is the first and foremost factor. The price of a service must be carefully balanced against the capabilities that they provide. An excellent way of accomplishing this is to compare and contrast different companies over the internet.
A second factor is the level of customer support. As virtual offices may occasionally run into software issues, a provider must offer high levels of feedback and have a proven track record of their capabilities.
Another issue revolves around the amount of amenities that are included in a plan. Does the service offer a virtual assistant, a robust answering service, reliable cloud computing storage and will phones be included in the package price? These are some important questions that need to be determined.
Once again, some factors that need to be considered are:
- The price of the service.
- The level of customer support.
- The number of options available and their scalability.