Internet Phone

The Features and Benefits of an Internet Phone

internet phone

The Benefits of Internet Calling Services

As with any form of communication, speed and reliability are extremely important. One of the primary strengths of an internet phone service is that it virtually guarantees this. This is due to the fact that as opposed to using normal phone cables, all transmissions take place via ISP providers that route a call through their internet service using broadband technology. The end result is an increased clarity with little, if any downtime.

Another important feature is that this type of virtual phone service is scalable in nature; that is, the number of lines and can be easily increased or decreased as needed. There is little in-house maintenance to be performed and should a software upgrade be required, it can be done so by the provider in real time.

A third advantage, especially for businesses, is cost. This internet service is priced substantially less than a traditional DSL or land-based phone system. Thus, long distance communications can be made without nearly as many budgetary concerns. Also, many services will offer free calls to certain locations. This will save a company a great deal of money over time.

Finally, internet phones can also be integrated into mobile wireless devices such as smartphones. This is important, for a greater number of individuals are working away from their home or the office. Cell phone plans can integrate internet calls directly into the device and some will offer an app to make this service streamlined and very user friendly.

Primary benefits of an internet-based phone service:
  • Reliability and clarity.
  • Scalability.
  • Cost-effective pricing.
  • The ability to integrate mobile devices.

Factors to Consider When Choosing a Provider

While the amenities provided are certainly robust, there are a few variables to consider when choosing which isp provider may be the most appropriate. The most obvious concern is the cost. Different companies will offer different prices per minute, some will include free calls nationwide while others may provide an unlimited amount of monthly calls for one price. This should be carefully considered based on call volume and the locations being contacted.

Another factor is what extras are provided. In this sense, we are referring to add-ons, software perks, wireless capabilities and services such as call forwarding and call transcription. Additionally, many providers will now offer a free phone (or phones) with their plans.

A final consideration is the company's track record. It is important to seek testimonials and inquire as to which other companies they may work with. Most reputable VoIP providers will be happy to offer this information, and the best will already display it on their website.

Considerations when choosing a service provider are:
  • A comparison of costs.
  • Amenities provided such as wireless integration and call transcription.
  • The track record of the company itself.